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Like others on this post - ordered before Halloween and paid the extra next day shipping. We received an email with a confirmation number and link to UPS tracking.

The tracking link never changed from "order processed". Not only did we not receive the order in time, it still has not been delivered. No contact information on web site other than to fill out a form. No customer service number to call.

DO NOT ORDER online from their website.

It's clear that this is a company of about three people and the web site is supposed to handle all problems and disputes. Filing a dispute with my credit card company.

Reason of review: Order processing issue.

Location: Tampa, Florida

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Oh my - wish I'd seen this before i ordered my son's suit :-( still waiting 3 weeks and they are ignoring my tweets!!!

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